The Poly Cloud Relay is a virtual machine installed on your network. It provides a container for Poly agents that are used to proxy services from the Poly Cloud Service to devices and/or applications in your organization that are unable to connect to the Poly Cloud Services directly.
Note: If configuring Cisco devices to use the Poly One Touch Dial application, install at least one cloud relay.
After the cloud relay is installed, associate it with your account within the Poly Cloud Services portal. Any cloud relays installed and configured within the Poly Cloud Services portal will be available to view and configure within the Poly One Touch Dial application.
Add multiple cloud relays for high availability or to support multiple network sites.
View Cloud Relays
View the Poly Cloud Relays installed and configured for use with the Poly One Touch Dial application.
Note: Sign in to the One Touch Dial application with credentials from the same domain as the user who installed the cloud relay.
- Click the Relays tab in the One Touch Dial application.
- The cloud relay list displays.
Multiple Poly Cloud Relays within the same network zone automatically have an active-active relationship. Messages sent to one relay will automatically divert to another relay in the same zone, if the relay is unavailable. You can configure as many relays and as many zones as needed to match your network topology.
Within the Poly One Touch Dial application, create cloud relay zones to match your network topology. Cloud relays within the same zone will automatically default to one another. If you have separate sites within your network, create additional zones to represent your network topology.
Cloud relays within a zone have an active-active relationship and will automatically load balance among each other. The One Touch Dial application automatically associates each registered cloud relay with the default zone.