RealPresence HDX

Guide to connecting the RealPresence HDX to the One Touch Dial service.

HDX

Configuring a Registered Device

Register a New Poly Device

Before you can proceed, you must first register a new device and obtain generated credentials.

Configuring the Device

Note: The Polycom Workflow Server is the recommended solution for One Touch Dial functionality supporting the HDX product family. See https://suppport.polycom.com.

  1. Go to the management section of your device. You can get there by entering the IP address of your device into the browser address.
    Example: https://<ip-address-of-hdx>/
  2. Select Admin Settings > Global Services > Calendaring Service.
  3. Enter the following fields:
    • Domain: Example OTD
    • Email: Example zdysgjdmwncq@otd.plcm.vc
    • Username: Example zdysgjdmwncq@otd.plcm.vc
    • Password: Example F3kDFyu1bD
    • Microsoft Exchange Server Address: otd.plcm.vc
  4. Click Save. The Registration Status should display Registered and the calendar should appear in a few seconds.
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