Allow the One Touch Dial application to read the Office 365 calendars. Connecting as an application grants the One Touch Dial application the ability to read the calendars in your organization.
Alternatively you may connect using a service account which provides a more fined tuned control but additional complexity.
Connect to Office 365 by granting One Touch Dial access. You must be an Office 365 global admin of your organization to connect as an application.
- In the Calendars tab, click the Connect button.
- Select Connect as Application.
- Authenticate using the Office 365 global admin account for your organization.
- Consent to the requested permissions to grant One Touch Dial access for calendaring.
- You will be redirected to the One Touch Dial portal and can now view the integration status.
You may limit the One Touch Dial application's permissions to specific online mailboxes by creating an application access policy.
Note: The OTD AppId is
The following is an example of a Microsoft PowerShell command to create a new application access policy.
New-ApplicationAccessPolicy -AccessRight RestrictAccess -AppId "500e702f-0145-4462-b2a6-d00e35b92d45" -PolicyScopeGroupId RoomResources@AppPolicyTest2.com -Description "Restrict Poly OTD App to members of security group RoomResources."
For more information, see the following article:
Disconnect the calendars by removing the calendar integration.
- In the Calendars tab, click the Office 365 Disconnect button.
- Click Disconnect again to confirm.
If you are already integrated to Office 365 but need to reconnect the integration, you may do so. This might be necessary if you disable One Touch Dial access in your Office 365 administrator page, or if the access token used by One Touch Dial fails to connect.
- In the Calendars tab, click the Office 365 Reconnect button.
- Click the Office 365 Connect as Application button.