Registering a Device

In order to connect a device it must first be registered in the One Touch Dial application.

Connect a Poly Device

Prerequisite

  • You must have already integrated your calendar with the One Touch Dial application.
  • The connect process will generated credentials for the device which is what the device will use to authenticate. You will need to take note of these credentials later. These credentials are generated by the system and cannot be modified.

Generating New Device Credentials

  1. In the Devices tab, click the Connect a Device button.
  2. Select the appropriate button for your Poly model.
    Note: Only Poly devices support generated managed credentials at this time.
  3. Enter the Calendering Email address associated with the calendar to be used, and a Name for the device.
  4. Click Create.
  5. Copy the generated credentials from the Generated Credentials page.
    Note: Make note of the password, once you click Finish, the password will not be displayed again.
  6. Click Finish.
  7. Connect the device using the credentials that were generated for you.

Poly Device Configuration Guides

Regenerating Poly Device Password

To change the randomly generated password associated with a Poly device, regenerate one.

  1. In the Devices tab, click the Edit icon next to the device requiring a new password.
  2. The domain and generated username of the device will be displayed in plain text. To regenerate the device password, click Generate New Password.
  3. A window will display and ask if you are sure you want to change your password. Click OK to continue.
  4. A new password will be displayed.
    Note: Take note of this password. You will not be able to retrieve this password once you navigate away from the Device edit page.

Alternative: Autoregistering a Poly Device

Certain Poly devices support autoregistration to One Touch Dial. Autoregistration allows a device to use its own credentials to retrieve a calendar through One Touch Dial. To make this work, One Touch Dial attempts to passthrough the device credentials to the cloud provider, but due to protocol and security restraints this is only an option for the following configuration.

Note: Autoregistered devices will appear in the One Touch Dial application automatically once connected, but cannot be managed like registered devices. They can be given a name, and enabled/disabled, but their calendaring email cannot be modified.

  • Calendar Provider must be Office 365 (a.k.a. Exchange Online).

Poly Devices Supporting Autoregistration

Connect a Cisco Device

Prerequisite

  • The connect process will require the credentials of the Cisco device. One Touch Dial requires these device credentials when pushing calendar information.
  • You must have already integrated your calendar with the One Touch Dial application.
  • If your Cisco device does not have a public IP address (it does not have a public IP or address), you must also configure a Poly Cloud Relay.

Procedure

  1. In the Devices tab, click the Connect a Device button.
  2. Click the appropriate button for your Cisco model.
  3. Enter a Name for the device.
    Note: The device is enabled by default.
  4. Specify whether HTTP or HTTPS mode will be used when pushing to the Cisco device.
    Note: The default push mode is HTTPS. Make sure that the mode specified is compatible the mode enabled on the Cisco device.
  5. In the Calendaring section, enter the Calendaring Email for the device.
    Note: This should be the email address associated with the device.
  6. In the Connection section, select Directly to Polycom One Touch Dial and enter the Public Hostname or IP address of the device.
  7. If the Cisco device cannot reach the Internet (has a local IP address only), select the Via Polycom Cloud Relay and enter the Relay Zone and the Private Hostname or IP.
  8. In the Credentials section, complete the following fields:
    • Username: The user name of the account associated with the Cisco device.
    • Password: The password of the account associated with the Cisco device.
  9. Confirm that the information is correct and click Connect.
  10. Click Finish.
  11. Verify that your device integration is successful:
    • With the One Touch Dial application, go to the Devices tab and verify that the device you added is listed.
    • See the device configuration guides below for running commands on the devices to validate the calendar functionality.

Cisco Device Configuration Guides

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